Shipping: All orders are immediately processed and usually shipped the next business day; however, all orders are to be shipped from this location within 5 business days.
Insurance: We do not offer shipping insurance.
Guarantee: We guarantee that our merchandise is free of manufacturing defects. Please do not hesitate to contact us about any problem you may have with our products. Customer Satisfaction has been the backbone of our success.
Wrong product: If you get the wrong item due to our shipping mistake, please notify us immediately. Upon return, it will be replaced or refunded.
Defective Item: If you received a defective product, please notify us immediately. Upon return, we'll ship out the replacement right away after defective item is confirmed.